When Will My Order Arrive?
We aim to process and dispatch all orders placed before 3:00pm (Monday–Friday) on the same day. Orders placed after this time will be dispatched on the next working day.
Most customers receive their parcels within 2–3 working days once dispatched.
Please note the following exceptions:
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Orders placed after 3:00pm on Friday (or 3:00pm on Thursday before a bank holiday weekend) will be dispatched on the next working day.
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Bank holidays may extend dispatch and delivery times; orders placed during these periods will be shipped the following working day.
For customers who require their order sooner, we offer a selection of delivery upgrade options, including Next Day Delivery, at checkout.
How Are Orders Dispatched?
All orders are shipped through our trusted delivery partner, Royal Mail.
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All orders are sent via Royal Mail 48.
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Our warehouse team packages your items promptly, and Royal Mail collects from us the same day for all orders placed before 3:00pm.
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Once collected, your parcel enters the Royal Mail delivery network.
International Shipping
At this time, we are unable to ship orders outside of the United Kingdom.
We plan to expand our delivery destinations in the future, so please check back for updates.
Need Assistance?
If you have any questions regarding your delivery, our customer care team is here to help.
You can reach us at info@halsgroves.com between 9:00am and 5:00pm, Monday to Friday.